Third of UK businesses say quality of their product or service worsened during pandemic 

As organisations return to the workplace, many are looking to break bad habits that have been formed during the Covid-19 pandemic, new research from has revealed. 

The AI-powered corporate learning platform commissioned an independent survey among 4,000 UK adults, of which 666 are decision-makers within UK businesses. Over two fifths said their company became a less appealing place to work when in-person interactions stopped during the pandemic.  

Over a third of business leaders said their company has invested in digital communication tools to handle enquiries during the pandemic. However, 39% stated that this has resulted in poorer customer support.  

More generally, 35% said the quality of their product or service has worsened as a result of relying more heavily on technology during the pandemic.  

Soffos.ai’s research shows that the sudden shift to digital communication has hindered many businesses, with 38% of decision-makers believing that their organisation now utilises “too many” Read more

High inflation will last longer than expected, predicts Bank of England

Inflation is rising faster than expected and will last for longer than anticipated, the Bank of England’s new chief economist has said.

Huw Pill told the Commons Treasury select committee that the recent rise in prices would prove to be temporary but the “magnitude and duration of the transient inflation spike is proving greater than expected”.

The Bank of England has already had to raise its forecasts for inflation several times this year in the face of widespread supply chain problems and staff shortages, which are affecting economies around the world as they emerge from lockdown.

Rising energy costs are compounding the problem, and the Bank now believes that inflation will peak above 4 per cent. It says it will start to fall back towards the 2 per cent target only in the second half of next year.

Pill, 53, a former Goldman Sachs chief economist, took over from Andy … Read more

How to Find the Perfect Meeting Space for Your Brainstorming Session

When your business needs some new ideas or fresh solutions to tricky problems, there’s nothing quite like a brainstorming session to make things happen. When you get all of your team members together in the right environment, and in a creative frame of mind, magic can happen.

But productive brainstorming sessions often aren’t as spontaneous as they may appear. For the best chance of a successful session, you’ll need to plan everything down to the smallest detail. Who to invite, what problem you want to solve, and how you’ll get the conversation started are all important factors to consider. But before you can worry about that, finding the right meeting space for your brainstorm is crucial.

Keep reading for five simple tips on choosing a venue for your next brainstorming session.

Go off-site

The idea of a brainstorming session is to generate a whole lot of new ideas in a … Read more