Ministers to give workers immediate right to request flexible working

Employees of all companies will be able to request flexible working arrangements when they start new jobs under proposals to be published by ministers.

It is understood that the Department for Business, Energy and Industrial Strategy (BEIS) plans to allow millions of workers to request flexible working from day one at a new employer, replacing the current 26-week period.

The move, which one industry source said could be announced in the coming days, has been planned since before the 2019 general election but has been thrown into sharp relief by the pandemic’s profound effect on working patterns.

One insider pointed that employees would be given the right to request – rather than demand – flexible working, encompassing the time, location and hours of work.

That right, after six months in a new role, has been in place since 2014, although the proportion of the workforce actually allowed to work flexibly … Read more

Thomas Shivers: A Relentless Leader with a Progressive Approach

Relentless leaders set directions to make ideas into reality. They focus on producing ideas that have practical implications for them. What makes them stand out from the rest is their ability to listen to their team and recognize the effectiveness of their offerings. One such pioneer of relentless leadership is Thomas P. Shivers, who has been consistently recognized as an industry leader for his constant focus on results, accountability, and practical application.

With over 25 years of executive and entrepreneurial experience in the workers’ compensation managed care marketplace, Tom has been instrumental in shaping the industry. As the CEO and President at FourStone Partners, he has created a unique consulting firm that has been widely praised for its innovation, effectiveness, and efficiency.

We, at Insights Success, caught up with Tom to unveil his entrepreneurial journey and how FourStone Partners is optimizing the performance of businesses.

An Entrepreneurial Journey

Tom founded … Read more

Scale before you fail: How to scale your business to avoid bad growth

The goal for most businesses is to grow, so the concept of bad growth may seem counterintuitive to a lot of business owners.

However, if that growth is not sustainable in the long-term it can become little more than a drain on your resources.

The focus, therefore, should not simply be on growing the business, but on sustainably scaling it. This means having strategies and systems in place to manage this growth and prevent stagnation due to poor planning.

Without this, you may quickly find yourself in a position where the growing demand from customers begins to exceed what your business can actually handle, which can lead to losing custom, compromising on the quality of your service, or overspending on new hires, all in an effort to keep up.

Knowing when to scale

There is no hard and fast rule for when it is appropriate to begin scaling, and different … Read more

Etech Global Services: Delivering Effortless, Exceptional, and Personal Customer Experiences

In recent times, there is a rising need for personalized and engaging customer experiences across business verticals. The platforms that facilitate transforming customer engagement into revenue opportunities and enhancing business growth are becoming more important. Etech Global Services unifies all customer engagement channels for better customer service experiences and helps them make well-informed decisions. It is a servant leader organization committed to making a remarkable difference for each other, its customers, and within its communities. It provides superior customer experiences and innovative solutions that enable clients to build stronger brands, strengthen customer relationships and gain market share.

Dynamic Leadership

At the helm of Etech are two dynamic leaders, Matt Rocco and Ronnie Mize.

Matt is the President /CEO of Etech Global Services since 2013. He is a 35+ years veteran of the call center / BPO industry. In the past 34 years, he has spent time in every facet … Read more

Ondato: Combating Fraud in Digital Space by Making Identity Verification Simpler, Better and Faster

It’s no secret that supervisory requirements are getting more complicated each year. The dilemma has reached the point where it becomes nearly impossible for small and big businesses to keep track of their supervisory requirements. Seeing all those challenges a couple of years ago, Ondato realized that the market lacks more accessible solutions for compliance management – products that would make KYC management easier and eliminate the risks for non-compliance. That’s when the idea of Ondato was born.

Ondato is a compliance management company that makes it easier for businesses to follow Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. It has a vast range of regulatory compliance tools, identity verification, case management, and screening solutions that help verify identities online and combat fraud in the digital space.

In 2019, Ondato launched a service for KYC, AML, and verification procedures, offering to take care of all things related to … Read more