Did you know that the overwhelming majority of time spent working on website projects is taken up with communication between the project manager and the client? It’s possible to read this statistic as an indication that project managers and website developers are aware of the importance of communicating with their clients, carefully listening to their needs, and taking the time to explain the process of website development.
In reality, however, this statistic represents the inefficiency of much client communication – instead of indicating the importance that website developers place on communications, it indicates the frustration that many of us feel when trying to talk to clients. Some of this frustration is unavoidable, particularly if you see yourself as an antisocial developer who is paid to code, not talk. But it’s also possible to make client communication a whole lot easier via some pretty simple techniques.