Useful Hacks to Properly Handle Your Small Business Responsibilities

As a small business owner, you have many tasks and responsibilities to face in your business. The completion of these tasks and responsibilities is what will make your business a success.

Handling each of your small responsibilities will go a long way as you try to sort the bigger responsibilities.

Plus, don’t forget that your ultimate responsibility as a business owner is to make your business a success.

So, how do you handle your small business responsibilities properly? It starts with how you handle employee management, finance management, or simply completing your daily tasks, and so on.

Here Are the Top Five Most Useful Hacks to Handle Your Small Business Responsibilities Properly


This involves keeping records of your business’s financial activities. It is a day-to-day recording of your financial transactions. Bookkeeping ensures that your financial transactions are understandable, accurate, and up to date. As a business owner, you need … Read more

6 Tips for Shifting to Proactive Customer Service

Customer service can make or break a business. It plays a pivotal role in customer retention, company reputation, and ultimately the bottom line. Reactive customer service is no longer sufficient; companies must shift to proactive customer service to guarantee continued success.

Proactive customer service means anticipating customer service problems and requests before they happen. The idea is to lessen the number of customer service inquiries and complaints through predictive service.

Here are six tips for shifting from a reactive customer service model to a proactive model.

Audit Your Pain Points

Before you make any notable changes within your business, it’s essential to audit and understand what’s currently causing friction. Start by auditing your customer service pain points and identifying what key areas need work. You’ll be able to find this information by reviewing inquiries, reviews, and complaints.

It’s important to understand that not all customer pain points are definitively negative. … Read more

S&P, NASDAQ Hit New Heights

The S&P 500 set another record high on Monday as the market continued to rise in the final days of August.

The Dow Jones Industrials backed off 16.97 points to commence the week at 35,438.83.

The S&P 500 gained 20.47 points to 4,529.84, hitting a new record.

The NASDAQ Composite popped 128.18 points, to 15,257.68, also at a new all-time peak.

Key technology shares were higher in early trading. Chipmakers AMD and Nvidia moved higher by more than 1% each, while Microsoft also rose 0.8%.

Shares of Affirm Holdings surged more than 40% in early trading after the buy now, pay later company announced a partnership with Amazon on Friday. Amazon’s stock rose about 1%.

Financial stocks weighed on the broader market, with Capital One shedding 3.7% and Wells Fargo losing 2%.

Zoom Video is set to report earnings after the bell on Monday.

Monday and Tuesday mark the last … Read more

New report finds big rises in garden furniture prices

Retailers have blamed rising shipping, freight and raw material costs for big increases in the prices of garden furniture over the past two years.

Consumer group Which? found some items were about twice as expensive as they were in 2019.

In one case it found the price of a shed sold by a leading DIY retailer was 155% dearer in 2021.

Retailers pointed to availability issues and said they were working with suppliers to keep prices down.

The “eye-watering” rises tended to occur at times when delays at UK ports were particularly severe, Which? said.

Customers were also facing items being out of stock and delivery days for multiple months.

Which? analysed 2,000 items across six major retailers – Homebase, Toolstation, B&Q, Amazon, Wickes and Screwfix – finding that on average prices had risen by 2% from July 2019 to June 2020 and by 9% from July 2020 to June … Read more