5 useful tools to understand your client’s needs

Being a freelancer is a daunting task for anyone. Be it a designer, writer, developer or UXer, freelancing is a full-time — and sometimes a 24-hour job. You will need to anticipate, plan and confirm your client’s needs and wants, and deliver with limited time and resources.

Sometimes, you need to accomplish tasks with limited information as well, a situation that no one would ever want to be. But hey, the rewards are sometimes worth the risk (and pain!).

When onboarding clients, you will need ways to know and understand your them. You can use the usual channels, such as an interview or voice call. However, these usual methods may feel lacking, depending on what you want to accomplish. First-timers are also prone to lose themselves in a sea of information, and you’ll need ways to navigate it.

Fortunately, there are tools that you can use to help streamline your

Read more